Guide Dog Policy

It is every Taxi and Private Hire driver’s obligation to convey guide dogs, however we do have some drivers who have special dispensation granted to them on medical grounds by our Licensing Authority not to carry dogs of any nature. Consequently, we ask that any passenger who is travelling with a guide dog to advise us, preferably at the time of booking (or at least before we dispatch their car), so that we can ensure an appropriate driver is sent for them.