Heathrow Airport Terminal 4 Meeting Point
Even when pre-booking a car (which we would always recommend) we request that for all terminals, passengers call our office after they have passed passport control, collected any luggage and are making their way out of the Arrivals Hall.
Only then will we instruct the driver, who we will have waiting off-site, as close to the terminal building as possible, to make their way to the pick-up point within the Car Park.
Due to heightened restrictions at Heathrow, we are being forced to collect customers from inside the Car Parks as we are no longer permitted to load passengers on the terminal forecourts. Please see details below.
As a result of this, the price of the car park will be added to the cost of the journey (currently £4.50 minimum for the first 30 minutes (as of January 2020)).
This is a policy which has been imposed upon us and we thank our customers for their understanding in this matter.
If you would like to discuss any element of this policy, please email:firstname.lastname@example.org
Terminal 4 – Please ring on way out (see description above)
Terminal 4 – Pick-Up Point Within Car Park:
As you come into the Arrivals Hall from the Customs Hall, turn left and exit the building near WH Smiths, walk across the lanes and enter the car park on the other side of the lifts. Once you have rung us to let us know you have passed passport control, collected any luggage and are making your way out of the Terminal building, we will meet you at the Taxi & Private Hire Pickup Point in the Car Park on level 1, which is the same level as the Arrivals level. Please note that cost of the Car Park will be added to your fare, as detailed above.