Heathrow Airport Meeting Points

Please Note:

Even when pre-booking a car (which we would always recommend) we request that for all terminals, passengers call our office after they have passed passport control, collected any luggage and are making their way out of the Arrivals Hall.

Only then will we instruct the driver, who we will have waiting off-site, as close to the terminal building as possible, to make their way to the pick-up point within the Car Park.

Due to heightened restrictions at Heathrow, we are being forced to collect customers from inside the Car Parks as we are no longer permitted to load passengers on the terminal forecourts. Please see details below.

As a result of this, the price of the car park will be added to the cost of the journey (currently £4.00 minimum for the first 30 minutes (as of 3/1/18)).

This is a policy which has been imposed upon us and we thank our customers for their understanding in this matter.

If you would like to discuss any element of this policy, please email:tickets@geminicars.co.uk

Terminal 1 – Not Currently In Operation

Terminal 2 – Please ring on way out (see description above)

Terminal 2 – Pick-Up Point Within Car Park:
When you come into the Arrivals Hall, follow the signs towards the Exit and Car Park. There are three sets of lifts beyond the large metal sculpture. Make your way into the Car Park between the left and middle sets of lifts, walk through the purple Fast Track Parking area (Rows A-C) and and once you have rung us to let us know you have passed passport control, collected any luggage and are making your way out of the Terminal building, we will meet you at Row D on level 1. Please note that cost of the Car Park will be added to your fare, as detailed above.

Terminal 3 – Please ring on way out (see description above)

Terminal 3 – Pick-Up Point Within Car Park:
As you enter the arrivals hall, make your way to the far right corner of the building, following the signs towards the Short Stay Car Park. Take the lift up, walk across the bridge and once you have rung us to let us know you have passed passport control, collected any luggage and are making your way out of the Terminal building, we will meet you at the Pick Up Area as you enter the Car Park.

Please note that cost of the Car Park will be added to your fare, as detailed above.

Terminal 4 – Please ring on way out (see description above)

Terminal 4 – Pick-Up Point Within Car Park:
As you come into the Arrivals Hall from the Customs Hall, turn left and exit the building near WH Smiths, walk across the lanes and enter the car park on the other side of the lifts. Once you have rung us to let us know you have passed passport control, collected any luggage and are making your way out of the Terminal building, we will meet you at the Taxi & Private Hire Pickup Point in the Car Park on level 1, which is the same level as the Arrivals level. Please note that cost of the Car Park will be added to your fare, as detailed above.

Terminal 5 – Please ring on way out (see description above)

Terminal 5 International Arrivals – Pick-Up Point Within Car Park:
As you enter the Arrivals Hall, take the door to the left of Costa Coffee outside and walk across the forecourt to the lifts. Take the lift up to Level 1, and once you have rung us to let us know you have passed passport control, collected any luggage and are making your way out of the Terminal building, we will meet you by Row L, near the Disabled Bays. Please note that cost of the Car Park will be added to your fare, as detailed above.

Terminal 5 Domestic Arrivals – Pick-Up Point Within Car Park:
As you enter the Arrivals Hall from the Customs Hall, continue straight along the concourse, past the Purple and Green Zones until you reach the Orange Zone. Take the door just past Costa Coffee outside and walk across the forecourt to the lifts. Take the lift up to Level 1, and once you have rung us to let us know you have passed passport control, collected any luggage and are making your way out of the Terminal building, we will meet you by Row L, near the Disabled Bays. Please note that cost of the Car Park will be added to your fare, as detailed above.

Terminal 5 International Arrivals – Inside Meeting Point:
When you enter the Arrivals Hall, make your way to Costa Coffee which is located directly in front of you. Your representative will be waiting there for you with your name on a blue and yellow Gemini board.

Terminal 5 Domestic Arrivals – Inside Meeting Point:
When you enter the Arrivals Hall, your representative will be waiting by the barrier in front of the Giraffe Juice Bar with your name on a blue and yellow Gemini board